BS ISO 29994:2021 pdf free
BS ISO 29994:2021 pdf free.Education and learning services – Requirements for distance learning.
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https://www.iso,org/ohp
— IEC Electropedia: available at http://www.e1ectropdia.oijJ
3.1 distance learning services sequence of activities, designed to enable learning, delivered while learners and facilitators are separated by time, space or both
EXAMPLE Correspondence courses, digital learning, online learning, mobile learning.
3.2 distance learning service provider DLSP organization or individual providing distance learning services (11), including any associates involved in the provision of the distance learning services
3.3 curriculum course of study prepared by the distance learning service provider (32) which describes the aims, content, learning outcomes, learning and teaching methods, the amount of time required and assessment processes
[SOURCE: ISO 29995:202 1, 3.6.61), modified]
4 General information provided by the DLSP
4.1 The general information provided by the DLSP shall meet the general requirements as detailed in ISO 29993:2017, Clause 4, except ISO 29993:2017, 4.2 a).
4.2 The DLSP shall provide information on learner support and learning environment.
5 Proposal development
5.1 The proposal development shall meet the general requirements as detailed in ISO 29993:2017, Clause 5.
5.2 When learning takes place via a technology interface, I)LSP shall provide the following:
— technical prerequisites to access and fully use the interface;
— technical support policy.
5.3 The DLSP should provide a trial period.
6 Information provided prior to the acquisition of the distance learning services
6.1 The information provided prior to the acquisition of the distance learning services shall meet the general requirements as detailed in ISO 29993:2017, Clause 6.
6.2 The DLSP shall provide a personal data protection policy.
6.3 The DLSP shall provide information regarding its learner support, including:
— the type of learner support (synchronous, asynchronous or both);
— how to access learner support (e.g. phone numbers, email addresses);
— when learner support is available (e.g. days and hours of availability);
— a learner-support response policy (e.g. estimated response times).
6.4 The DLSP shall specif’ minimum requirements for the environment where the distance learning takes place.BS ISO 29994 pdf download.
